
Negotiation · Book review
Getting to Yes
Roger Fisher, William Ury & Bruce Patton · first published 1981 · 204 pages
- Foundation
- About 5 hours
- $ · paperback
By Antoine Marchand · Last reviewed
Read it if
- Anyone who negotiates with suppliers, customers or other departments
- Managers who dread conflict
Skip it if
- You negotiate against counterparties who will not play fair
- You want tactics for a single high-stakes deal
Who it is for
This is the first book I would hand to anyone who negotiates for a living without having the word "negotiator" in their title. That covers most managers. Supplier renewals, customer price increases, headcount requests to finance, the argument with operations over who owns a delayed order: all of these are negotiations, and most people walk into them with nothing more than a target number and some nerve.
It also suits managers who dread conflict. The book's method gives you something to do in the room other than either giving in or digging in. For someone whose instinct is to avoid the conversation, that structure lowers the temperature.
It is short, cheap and written in plain language. It is the foundation text in our negotiation sequence for that reason.
Who should skip it
Skip it, or at least do not stop here, if your counterparties do not play fair. The method assumes the other side can be brought to a joint problem-solving conversation. Against a buyer who uses deadlines, fake competing bids and a "final offer" that is not final, principled negotiation alone leaves you underprepared.
Skip it also if you are preparing for one high-stakes deal next week. The book gives you a way of thinking. It does not give you a plan for a specific acquisition, a labor contract or a one-shot sale where the relationship ends at signing.
The ideas that matter
Separate the people from the problem
The authors argue that most negotiations mix two things: the substance and the relationship . When they are tangled, a concession on price feels like a loss of face, and a personal slight hardens a position on terms. Treating them separately lets you be firm on the numbers and decent to the person. In a long supplier relationship, that is the difference between a tough renewal and a broken one.
Interests, not positions
A position is what someone says they want. An interest is why they want it. The book's best-known point is that positions often conflict while the interests behind them do not . A customer who demands a lower unit price may care more about cash flow than total cost, which opens payment terms as a trade. Asking "why" before answering "no" is the single most useful habit the book teaches.
Invent options before deciding
The authors separate generating options from evaluating them . Most negotiations jump straight to judging the first proposal on the table. Spending ten minutes listing other ways to split the value, with neither side committed to any of them, often finds a deal neither came in with.
Insist on objective criteria
When interests genuinely clash, the book suggests anchoring the discussion on a standard both sides can accept: market price, an index, precedent, an independent appraisal . This turns a contest of will into an argument about which standard applies. It works well on price escalation clauses and transfer-pricing disputes between divisions.
Know your BATNA
BATNA, the best alternative to a negotiated agreement, is the book's lasting contribution to business language . Your power in a negotiation comes from how good your walk-away option is, not from how hard you push. The practical lesson is that the most productive negotiation work often happens before the meeting, improving your alternative so you can afford to say no.
Where it is wrong or dated
The book is weakest on distributive bargaining, where one side's gain is the other's loss. Creating value is half of negotiation; claiming it is the other half, and the book says much less about the second. James J. White made a version of this criticism in a review published in the Journal of Legal Education in the early 1980s , and it still holds.
It predates most of the behavioral research that now shapes negotiation teaching. Anchoring, the effect of a first number on where the deal lands, was described by Amos Tversky and Daniel Kahneman in 1974 . The book does not give it the weight later negotiation research does, and a reader may come away underestimating how much the opening offer matters.
Its handling of hardball is thin. There is a section on what to do when the other side uses dirty tricks , but the advice amounts to naming the tactic and negotiating about the rules. That is sound, and it is not enough against a practiced opponent.
The book has been revised since 1981. Bruce Patton joined as co-author for the second edition, which also added answers to common questions about the method , and a later edition updated examples again . The core four principles have not changed. Any edition will do.
If you only have a weekend
You will not need the weekend; the book reads in an afternoon or two. If you are pressed, read the opening part on why positional bargaining fails , then the four chapters on the method itself: people, interests, options, criteria .
Then read the chapter on what to do if the other side is more powerful, which is where BATNA is developed . Skip the remaining material on difficult counterparties on the first pass. Before your next real negotiation, write down your BATNA, your counterpart's likely BATNA, and three interests behind their stated position. That exercise is most of the book's value.
What to read instead
If you want the research behind negotiation and a better treatment of claiming value, read Negotiation Genius. It covers the same ground on interests and value creation, then adds anchoring, deception and irrational opponents. It is the better choice for an EMBA student or anyone who negotiates large contracts against professionals.
If your problem is a specific difficult person rather than negotiation in general, William Ury's follow-up Getting Past No is written for that case. For a structured, preparation-heavy approach used in deal-making, Bargaining for Advantage fills the gap on hard bargaining.
What to read next
Read insteadNegotiation GeniusDeepak Malhotra & Max H. Bazerman · Core · 9 h · $Format I recommend: paperback.
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About the reviewer
Antoine Marchand is an engineer by training (master's and doctorate) who took an MBA mid-career and spent more than thirty years in commercial leadership at international industrial companies, including a decade in Asia. He reads business books the way he ran his teams: looking for what actually works.
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