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General Management · Book review

The Personal MBA

Josh Kaufman · first published 2010 · 496 pages

  • Foundation
  • About 9 hours
  • $ · paperback

By · Last reviewed

Read it if

  • Managers with no business training who need the whole vocabulary in a month
  • EMBA admits who want a primer before term starts

Skip it if

  • You already have an MBA or a decade of P&L responsibility
  • You want depth in any one subject

Who it is for

You run something, or are about to, and nobody ever taught you the language. Maybe you are an engineer promoted into a business-unit role. Maybe you are a clinician now holding a budget. The finance team says "contribution margin" and you nod.

That is the reader Kaufman wrote for. The book is a long list of short concept entries, grouped into themes, each one a page or two . You can read it front to back in a few weeks of evenings, or pick at it.

It also suits someone admitted to an Executive MBA with a month to spare before term. You will not learn finance or strategy from it. You will learn the names of things, so the first lectures sound familiar instead of foreign.

The verdict above calls it a map. I mean that literally. It shows you where the subjects are and how they connect. It does not walk you through any of them.

Who should skip it

If you already have an MBA, or ten years of running a P&L, most of this will read as a list of things you know. You may enjoy a few of the systems chapters. You will not get your hours back on the rest.

Skip it too if you want depth in one subject. A pricing decision next quarter needs a pricing book. A capital request needs corporate finance. Kaufman gives each topic a few paragraphs, which is the right length for orientation and the wrong length for a decision.

The ideas that matter

Every business is five processes

Kaufman's frame is that any business does five things: it creates something of value, markets it, sells it, delivers it, and finances the whole loop . Cut any one and the business fails.

This sounds obvious. It is still the most useful page in the book for a new manager, because it gives you a checklist for diagnosing a struggling unit. When revenue stalls, ask which of the five broke. Often the answer is not the one the team is arguing about.

Value comes in standard forms

The book catalogs the ways a product or service can create value: a product you own, a service done for you, access to something shared, a subscription, and so on . Kaufman lists a dozen of these .

For a manager, the use is in pricing and offer design. When a customer balks at buying equipment outright, the same value might sell as a lease, a service contract, or a pay-per-use deal. Having the list in your head makes that conversation faster.

Pricing is a matter of the buyer's frame

A recurring theme is that price is not set by cost. It is set by what the buyer compares it to . Kaufman covers the main ways to justify a price: replacement cost, market comparison, discounted cash flow, and value comparison .

None of this is new to anyone who has sat through a pricing course. For someone who has only ever priced as cost plus a margin, it is a useful jolt.

Systems have constraints, and complex ones grow from simple ones

The later sections borrow from systems thinking . Two ideas carry most of the weight. First, every system has a constraint, and improving anything other than the constraint is wasted effort, an idea Kaufman credits to Goldratt . Second, Gall's Law: complex systems that work evolved from simple systems that worked .

I think these are the most durable pages in the book. They apply to an order-to-cash process, a sales territory plan and an ERP rollout alike. The second one in particular should be pinned above anyone launching a large reorganization.

Working with people is part of the curriculum

Kaufman gives real space to how people think and how to work with them: incentives, status, communication, the limits of willpower . Most business primers leave this out or bolt it on at the end.

The coverage is light and draws on popular psychology. Some of the cited research has not survived replication well. The instinct to include it is right, though. Most of the problems a new manager meets are people problems wearing a business costume.

Where it is wrong or dated

The format is the main weakness. Hundreds of short entries make every idea look equally important. The constraint principle sits alongside minor productivity tips at roughly the same length. A beginner has no way to tell which is which.

The book was first published in 2010, with a revised edition later . Some of the psychology it draws on, particularly the willpower-as-a-depletable-resource idea, has weakened under replication since . Treat those sections as interesting, not settled.

Kaufman also argues, at least in tone, that a formal MBA is poor value for most people . That may be true for some readers. It is a weak argument for an executive whose employer is paying, or for anyone who wants the network and the forced discipline of a cohort. A self-study reading list does not make you sit with a finance professor until the numbers make sense.

Finance and accounting get thin treatment. You will come away knowing what a balance sheet is. You will not be able to read one with any confidence.

If you only have a weekend

Read the opening chapters on value creation, marketing, sales and value delivery first . They build the five-part frame that the rest of the book hangs on.

Then go to the finance chapter , not for depth, but to collect the vocabulary you will hear in your next budget review.

Finish with the systems chapters near the end, especially the material on constraints and on improving systems . Skip the sections on personal productivity and self-management on a first pass . They are the least original part of the book.

What to read instead

If you want to know what an MBA program actually teaches, course by course, read The Ten-Day MBA instead. It is drier and more dated, but it follows the structure of a real first-year curriculum, so it prepares you better for case-method classes.

The choice is about what you need next. Kaufman is better if you need to talk business with colleagues by the end of the month. Silbiger is better if you are about to sit in the classroom. I compare both, along with The Portable MBA, on a separate page.

Once you have the vocabulary from either one, stop reading primers. Move to the course you need most from the general management hub and read a real book on it.

What to read next

Cover of The Ten-Day MBARead insteadThe Ten-Day MBASteven Silbiger · Foundation · 12 h · $
Cover of Key Management ModelsPair with, when short on timeKey Management ModelsGerben Van den Berg & Paul Pietersma · Foundation · 1 h · $$

Deciding between these? The Personal MBA vs The Ten-Day MBA vs The Portable MBA

Format I recommend: paperback.

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About the reviewer

Antoine Marchand is an engineer by training (master's and doctorate) who took an MBA mid-career and spent more than thirty years in commercial leadership at international industrial companies, including a decade in Asia. He reads business books the way he ran his teams: looking for what actually works.

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